Practical help, without a pretend help desk.
Find self-service troubleshooting guidance and the current status of AI4Tools public support channels.
Common workspace checks
For a browser-local tool, refresh the page and try a smaller input or a modern browser with JavaScript enabled. For file workspaces, confirm that the file type and size meet the screen's stated requirements. For AI-assisted writing, simplify the brief and review the resulting draft rather than relying on it unedited.
- Use Start over to clear a tool's current session.
- Use Copy tool link to save a route without sharing your current input.
- Use the tool's visible source notes for calculators and eligibility checkers.
Information to include when support is available
A useful report should include the tool URL, a short description of the expected and actual behavior, browser and device context, and non-sensitive reproduction steps. Do not send passwords, payment data, government identifiers, or confidential documents in a support request.
- Tool URL and approximate time of the issue.
- Browser, operating system, and visible error message.
- Redacted steps that reproduce the behavior.